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News & Information
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OS Upgrade - host1.hyperxhosting.com (Resolved) Medium

Affecting Server - host1.hyperxhosting.com

  • 10/15/2021 17:06 - 10/17/2021 20:00
  • Last Updated 10/15/2021 17:15

TYPE: OS Upgrade

SERVER: host1.hyperxhosting.com

WHEN: Starting: 10/15/21 @ 5:00 PM CST - Complete by: 10/17/21 11:59 PM CST

DESCRIPTION: 

We will be upgrading to the new AlmaLinux 8 server OS on host 1 starting on 10/15/21 and will be completed by: 10/17/21 at 11:59 PM CST.   During this upgrade, services may become unavailable, unreachable for short periods of time.  Also, websites may not function properly or load.   We will be backing up all content on the server prior to starting the upgrade process.  Once the server has had the OS upgrade we will restore all cPanel accounts and content.  It is advisable for clients to take local backups also so that data will be safe in the event of loss of data.  We anticipate having the server upgraded and fully functional by 10/17/21 at 11:59 PM CST.  However it maybe completed sooner, we will advise clients once the upgrade has been completed.   Should clients have any questions or concerns during this process please contact us via phone at 1-866-499-HOST (4678)  Our support team will be available from 8 AM to 12 AM. 

Maintenance Window - media1.hyperxhosting.com (Resolved) Low

Affecting Server - media1.hyperxhosting.com

  • 10/02/2021 00:00 - 10/02/2021 02:00
  • Last Updated 10/02/2021 00:25

EVENT TYPE: Maintenance Window

WHEN: Scheduled 10/02/21 beginning at 12:00 AM CST to 10/02/21 at 2:00 AM CST

SERVERS AFFECTED: media1.hyperxhosting.com

STATUS: COMPLETE

 

Maintenance Window Information:

We will be performing a software upgrade of Evestcast to the latest version to support several enhancements and features.  During this time media1 server may be unavailable or non-responsive during the scheduled maintenance window.   Please ensure you have a current backup of all files including media that on this server in the event it is needed.  We do not anticipate any loss of data during this upgrade.  After the upgrade is completed this maintenance window will be marked as resolved.  If you experience any issues after the upgrade please open a support ticket in the manage dashboard.

Thank you

HyperX Hosting

 

Upgrade Changelog from the software vendor.

Update available: ver. 3.18.0

 

Changelog:

3.18.0: Lots of minor fixes and updates.

3.18.0: Jingle block is no longer deleted if one of in/out jingle file is deleted from filesystem

3.18.0: In case album cover images are somehow deleted from the filesystem - they will be restored automatically.

3.18.0: Listeners map is updated to WebGL map (better performance and loog & feel)

3.18.0: Fixed a problem with jingle blocks when block has a random playlist track in it.

3.18.0: AAC++, mp3 encoders now have ultra-low bitrate option - 16kbps.

3.18.0: Fixed a problem with relay volume change

3.18.0: New payer constructor (beta) with 50 settings to colors, branding, etc.

3.18.0: Accessibility improvements for blind screen readers

3.18.0: Core software libraries are updated (Python2 to Python3, Django 1.x to 2.x)

Scheduled Maintenance Window (Resolved) Medium

Affecting Server - host1.hyperxhosting.com

  • 08/06/2021 18:41 - 08/07/2021 18:41
  • Last Updated 08/15/2021 22:56

TYPE: Maintenance window

SERVER: host1.hyperxhosting.com

STARTS: 08/06/21 @ 12:00 AM CST - TO COMPLETE BY: 08/07/21 3:00 AM CST

DESCRIPTION: 

This maintenance window is scheduled for 08/06/21 @ 12:00 AM to update server software and apply patches to server software on host1.hyperxhosting.com.   Please make sure you have a current backup.  We will take every precaution to ensure there is no data loss however it is strongly recommended that clients back up their own data as we are not responsible for the loss of data.   We expect little or no downtime to affect this server during this maintenance window.   The following updates will be made during this maintenance window.

  1. cPanel/WHM software update
  2. Kernel updates
  3. Security patches
  4. PHP & Other related software updates
  5. Firewall updates
  6. Update & validation to our off-network backup

Maintenance Window - media1.hyperxhosting.com (Resolved) Medium

Affecting Server - media1.hyperxhosting.com

  • 07/17/2021 00:00 - 07/17/2021 02:00
  • Last Updated 07/17/2021 01:38

TYPE: Maintenance window

SERVER: media1.hyperxhosting.com

STARTS: 07/17/21 @ 12:00 AM CST - TO COMPLETE BY: 07/17/21 2:00 AM CST

DESCRIPTION: 

This maintenance window is scheduled for 07/07/21 @ 12:00 AM to update server software and apply patches to server software on media1.hyperxhosting.com.   Please make sure you have a current back up for all media on this server.  We will take every precaution to ensure there is no data loss however it is strongly recommended that clients back up their own data as we are not responsible for the loss of data.   We expect little or no downtime to affect this server during this maintenance window.   If you are streaming live from your studio you will see your encoder go offline and back online a few times during this update process as we will be restarting all streaming servers on this server. 

Things that will be fixed when we update Everestcast

Eveest Cast Changelog:

3.17.4: Webcaster.js works again.

3.17.4: In case the user has removed his media/jingles directory via FTP they will restore automatically.

3.17.4: Fixed FTP security issue when user could get access to folders outside user home directory.

3.17.4: Awstats web stats configuration file will now restore automatically if deleted by user.

3.17.4: Fixed problem with jingle images when album cover shows up for a different jingle, not the one that is currently playing.

3.17.4: Added support for some outdated broadcasting software that should improve metadata transmission when Dj is broadcasting live.

3.17.4: Fixed problem that broke SSL ports when channel type changed from Shoutcast to Icecast

3.17.4: Icecast-kh is now a default selection for new accounts in broadcaster admin 

Maintenance Window (Resolved) Low

Affecting Server - host1.hyperxhosting.com

  • 07/12/2021 00:00 - 07/11/2021 02:00
  • Last Updated 07/12/2021 00:38

TYPE: Maintenance window

SERVER: host1.hyperxhosting.com

STARTS: 07/11/21 @ 12:00 AM CST - TO COMPLETE BY: 07/11/21 2:00 AM CST

DESCRIPTION: 

We are working to improve and optimize host1.hyperxhosting.com server.  This maintenance window will be completed by 07/11/21 @ 6:00 PM CST   We are working to improve general overall performance of this server.  Backups have been taken to ensure no loss of data will occur.   All clients should take a local backup as well to ensure data is safe.   We expect no downtime or few reboots during this process.  Some sites may see slow loading times or wont load properly during this maintenance window as we are working in the background on services that may affect web hosting services on this server.  If you need assistance please open a support ticket and one of our engineers will assist you as soon as possible.  Thank you

Maintenance Window - host1.hyperxhosting.com (Resolved) Low

Affecting Server - host1.hyperxhosting.com

  • 07/11/2021 03:12 - 07/11/2021 06:12
  • Last Updated 07/11/2021 06:52

TYPE: Maintenance window

SERVER: host1.hyperxhosting.com

WHEN: 07/11/21 @ 3:00 AM CST - 07/11/21 6:00 AM CST

DESCRIPTION: 

We are working to improve and optimize host1.hyperxhosting.com server.  This maintenance window will be completed by 07/11/21 @ 6:00 AM CST   Updates will include Kernal updates, various security patches, and general optimization.  We will take a backup snapshot of all accounts before the maintenance window starts.   Also backups are done at the node level too to ensure no loss of data during this process.  We expect little or no downtime during the required maintenance window as a reboot may or may not be needed.

Scheduled Maintenance Window (Resolved) High

Affecting Server - media1.hyperxhosting.com

  • 06/25/2021 23:30 - 06/26/2021 02:00
  • Last Updated 06/26/2021 06:29

WHAT: Scheduled Maintenance Window

SERVER: media1.hyperxhosting.com

WHEN:

Starts: 06/25/21 @ 11:30 PM CST

ENDS: 06/26/21 @ 02:00 AM CST

STATUS: COMPLETE

PRIORITY: HIGH

 

MAINTENANCE WINDOW INFORMATION:

We will be forming routine scheduled maintenance for media1.hyperxhosting.com server during the scheduled maintenance window as shown in this announcement.   During this time some services provided on this server may become unavailable or non-responsive.   During this time we will be upgrading our control panel software, performing routine security maintenance and upgrading/installing our firewall.  During this time frame our server will require several reboots to ensure everything is functional upon completion of the maintenance window.   We do not expect any data loss or outages after the maintenance window has completed however it is the Customers responsibility to ensure that you have a copy of all settings, music, files that you use on this server. We are not responsible for data loss should the server become unstable and need the OS re-installed after maintenance tasks have been completed.  It is advisable to check everything out after the maintenance window has completed ensuring your station functions the way it should.  If you require support after the upgrade is completed you can always submit a ticket our engineers will be monitoring for any requests for support.

 

Server Status

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